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Wenden Sie sich an Dell

Über das Internet können Sie sich über die folgenden Adressen an Dell wenden:

Den Ansprechpartner in Ihrem Land finden Sie in der nachfolgenden Tabelle.

HINWEIS: Gebührenfreie Nummern gelten nur innerhalb des Landes, in dem sie aufgeführt werden.

Wenn Sie sich an Dell wenden möchten, entnehmen Sie die angegebenen E-Mail- und Web-Adressen, Telefonnummern und Vorwahlen aus der nachfolgenden Tabelle. Wenn Sie sich bei den Vorwahlen unsicher sind, fragen Sie bei einem Telefonbetreiber nach.

Land (Stadt)

Bezeichnung der Abteilung oder des Servicebereiches, Website und E-Mail-Adresse

Ortsvorwahl

Rufnummer odergebührenfreie Telefonnummern

Anguilla General Support   toll free:800-335-0031
Antigua and Barbuda

General Support

 

1-800-805-5924

Argentina
(Buenos Aires)

International Access Code:00

Country Code:54

 

 

Technical Support and Customer Care  

toll free: 0800 444 0733

Sales

 

toll free: 0810 444 3355

Tech Support Fax 11

4515-7139

Customer Care Fax 11

4515-7138

Website: www.dell.com.ar

 

 

Aruba General Support  
toll-free:800-1578

Australia
(Sydney)

International Access Code:0011

Country Code:61

 

E-mail (Australia): au_tech_support@dell.com
   
E-mail (New Zealand): nz_tech_support@dell.com    

Home and Small Business

 

1-300-65-55-33

Government and Business

 

toll free: 1-800-633-559

Preferred Accounts Division (PAD)

 

toll free: 1-800-060-889

Customer Care  

toll free: 1-800-819-339

Corporate Sales

 

toll free: 1-800-808-385

Transaction Sales

 

toll free: 1-800-808-312

Fax

 

toll free: 1-800-818-341

Austria
(Vienna)

International Access Code:900

Country Code:43

 

Switchboard

01

491 040

Home/Small Business Sales 01 795676-02
Home/Small Business Fax 01 795676-05
Home/Small Business Customer Care 01 795676-03
Preferred Accounts/Corporate Customer Care   0660-8056
Home/Small Business Technical Support 01 795676-04
Preferred Accounts/Corporate Technical Support   0660-8779

Website: support.euro.dell.com

 

 

E-mail: tech_support_central_europe@dell.com

 

 

Bahama General Support   toll-free:1-866-278-6818
Barbados

General Support

 

1-800-534-3142

Belgium (Brussels)

International Access Code:00

Country Code:32

 

Technical Support

02

481 92 88

Customer Care

02

481 91 19

Home/Small Business Sales

 

toll free: 0800 16884

Corporate Sales

02

481 91 00

Fax

02

481 92 99

Switchboard

02

481 91 00

Website: support.euro.dell.com

 

 

E-mail: tech_be@dell.com

 

 

E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/

 

 

Bermuda

General Support

 

1-800-890-0748

Bolivia General Support   toll free: 800-10-0238
Brazil

International Access Code:00

Country Code:55

 

Customer Support, Technical Support  

toll free: 0800 90 3355

Technical Support Fax

51

481-5470

Customer Care Fax

51

481-5480

Sales  

toll free: 0800 90 3390

Website: www.dell.com/br    
British Virgin Islands

General Support

 

toll-free:1-866-278-6820

Brunei

Country Code:673

 

Customer Technical Support
(Penang, Malaysia)

604

633 4966

Customer Service
(Penang, Malaysia)

604

633 4949

Transaction Sales
(Penang, Malaysia)

604

633 4955

Canada
(North York, Ontario)

International Access Code:011

 

 

Automated Order-Status System

 

toll free: 1-800-433-9014

AutoTech (Automated technical support)

 

toll free: 1-800-247-9362

Customer Service Home & Home Office & Small Business

 

1-800-847-4096

Customer Service Medium, Large, Commercial, Government (100+ Employees)

1-800-326-9463

Technical Support Home & Home Office & Small Business

 

1-800-847-4096

Technical Support Medium, Large, Commercial, Government (100+ Employees)

 

1-800-387-5757

Sales (General)  
1-800-387-5752

TechFax

 

toll free: 1-800-950-1329

Cayman Islands

General Support

 

1-800-805-7541

Chile
(Santiago)

Country Code:56

 

Sales, Customer Support, and Technical Support

 

toll free: 1230-020-4823

China
(Xiamen)

 

Country Code:86

 

 

 

Tech Support website:

support.ap.dell.com/china

   

Tech Support E-mail: cn_support@dell.com

   
Tech Support Fax  
818-1350

Home and Small Business Technical Support

 

toll free: 800 858 2437

Corporate Accounts Technical Support  

toll free: 800 858 2333

Customer Experience

 

toll free: 800 858 2060

Home and Small Business

 

toll free: 800 858 2222

Preferred Accounts Division

 

toll free: 800 858 2062

Large Corporate Accounts North  

toll free: 800 858 2999

Large Corporate Accounts North Government and Education  
toll free: 800 858 2955
Large Corporate Accounts East  

toll free: 800 858 2020

Large Corporate Accounts East Government and Education  
toll free: 800 858 2669
Large Corporate Accounts Queue Team  
toll free: 800 858 2572
Large Corporate Accounts South  

toll free: 800 858 2355

Large Corporate Accounts West  

toll free: 800 858 2811

Large Corporate Accounts GCP  

toll free: 800 858 2055

Large Corporate Account Key Accounts  
toll-free:800-858-2628
Large Corporate Accounts Spare Parts  

toll free: 800-858--2621

Colombia

General Support

 

980-9-15-3978

Costa Rica

General Support

 

0800-012-0435

Czech Republic
(Prague)

International Access Code:00

Country Code:420

 

Technical Support

02

22 83 27 27

Customer Care

02

22 83 27 11

Fax

02

22 83 27 14

TechFax

02

22 83 27 28

Switchboard

02

22 83 27 11

Website: support.euro.dell.com

 

 

E-mail: czech_dell@dell.com

 

 

Denmark
(Horsholm)

International Access Code:00

Country Code:45

 

Technical Support

70230182

Customer Care(Relational)

 

70230184

Home/Small Business Customer Care  

32875505

Switchboard (Relational)

 

32871200

Fax Switchboard (Relational)   32871201

Switchboard (Home/Small Business)

32875000

Fax Switchboard (Home/Small Business)

 

32875001

Website: support.euro.dell.com

 

 

E-mail Support (portable computers): den_nbk_support@dell.com    
E-mail Support (desktop computers): den_support@dell.com    

E-mail Support (servers): Nordic_server_support@dell.com

 

 

Dominica

General Support

 

toll free: 1-866-278-6821

Dominican Republic

General Support

 

toll free: 1-800-156-1588

Ecuador General Support  
toll-free 999-119
El Salvador

General Support

 

01-889-753-0777

Finland
(Helsinki)

International Access Code:990

Country Code:358

 

Technical Support

09

253 313 60

Technical Support Fax

09

253 313 81

Relational Customer Care

09

253 313 38

Home/Small Business Customer Care

09

693 791 94

Fax

09

253 313 99

Switchboard

09

253 313 00

Website: support.euro.dell.com

 

 

E-mail: fin_support@dell.com

   

France
(Paris) (Montpellier)

International Access Code:00

Country Code:33

 

 

 

 

Home and Small Business    

Technical Support

0825

387 270

Customer Care

0825

823 833

Switchboard

0825

  004700

Switchboard (calls from outside of France)

04

99 75 40 00

Sales

0825

004 700

Fax (calls from outside of France)

04

99 75 40 001

Website: support.euro.dell.com 

 

 

E-mail: support.euro.dell.com/fr/fr/emaildell/

   

Corporate

   

Technical Support

0825

004 719

Customer Care

0825

338 339

Fax

01

55 94 71 01

Switchboard

01

55 94 71 00

Sales

01

55 94 71 00

Germany
(Langen)

International Access Code:00

Country Code:49

 

Technical Support

06103

766-7200

Home/Small Business Customer Care  

0180-5-224 400

Global Segment Customer Care

06103

766-9570

Preferred Accounts Customer Care

06103

766-9420

Large Accounts Customer Care

06103

766-9560

Public Accounts Customer Care

06103

766-9555

Switchboard

06103

766-7000

Website: support.euro.dell.com

 

 

E-mail: tech_support_central_europe@dell.com

   
Grenda General Support   toll free:1-866-540-3355
Guatemala

General Support

 

1-800-999-0136

Guyana General Support   toll free:1-877-440-6511

Hong Kong

International Access Code:001

Country Code:852

Technical Support(Dimension™ and

Inspiron™ )

 

296-93188

Technical Support (OptiPlex™,

Latitude ™ , and Dell Precision™ )

 
296-93191

Customer Service (non-technical, post-sales issues)

 

800-93-8291

Transaction Sales

 

toll free: 800 96 4109

Large Corporate Accounts HK  
toll free: 800 96 4108

Large Corporate Accounts GCP HK

 

toll free: 800 90 3708

India Technical Support  

1600-33-8045

Sales  

1600-33-8044

Ireland
(Cherrywood)

International Access Code:16

Country Code:353

 

Ireland Technical Support

1850

543 543

UK Technical Support (dial within UK only)

0870

908 0800
Home User Customer Care

01

204 4095

Small Business Customer Care

01

204 4444

Corporate Customer Care

01

204 4003
UK Customer Care (dial number within UK only) 0870 906 0010

Ireland Sales

01

204 4444

UK Sales (dial within UK only) 0870 907 4000

SalesFax

01

204 0144

Fax
01
204 5960
Switchboard
01 204 4444
Website: support.euro.dell.com  
E-mail: dell_direct_support@dell.com  

Italy
(Milan)

International Access Code:00

Country Code:39

 

Home and Small Business    

Technical Support

02

577 826 90

Customer Care

02

696 821 14

Fax

02

696 821 13

Switchboard

02

696 821 12

Website: support.euro.dell.com

 

 

E-mail: support.euro.dell.com/it/it/emaildell/

 

 

Corporate    

Technical Support

02

577 826 90

Customer Care

02

577 825 55

Fax

02

577 035 30

Switchboard

02

577 821

Website: support.euro.dell.com 

 

 

 E-mail: support.euro.dell.com/it/it/emaildell/  

 

Jamaica

General Support (dial from within Jamaica only)

 

1-800-404-9205

Japan
(Kawasaki)

International Access Code:001

Country Code:81

 

Web site: support.jp.dell.com    
Technical Support (Servers)  
toll free: 0120-1984-98
Technical Support outside of Japan (Servers) 44
556-4162
Technical Support ( Dimension™ and

Inspiron™ )

 
toll free: 0120-1982-26
Technical Support outside of Japan ( Dimension™ and Inspiron™ ) 44
520-1435
Technical Support

(OptiPlex™, Latitude ™ , and Dell Precision™)

 
toll free:0120-1984-33

Technical Support Outside of Japan

(OptiPlex™, Latitude ™ , and Dell Precision™))

44

556-3894

Customer Care

44

556-4240

24-Hour Automated Order Service
44
556-3801
Individual User 
44
556-1760
Business Sales Division (Up to 400 employees)
44
556-1465
Public Sales (Government agencies,  education institutions, and medical institutions)
44
556-1469
Preferred Accounts Division Sales (Over 400 employees)
44
556-3433
Global Segment Japan
44
556-3469

Large Corporate Accounts Sales (Over 3500 employees)

44

556-3430

Faxbox Service

44

556-3490

Switchboard

44

556-4300

Korea
(Seoul)

International Access Code:001

Country Code:82

Technical Support

 

toll free: 080-200-3800

Sales

 

toll free: 080-200-3600

Customer Service (Penang, Malaysia)

 

toll free: 604-633-4949

Customer Service (Seoul, Korea)  

080-200-3800

Fax

 

2194-6202

Switchboard

 

2194-6000

Latin America

 

Customer Technical Support (Austin, Texas, U.S.A.)

512

728-4093

Customer Service (Austin, Texas, U.S.A.)

512

728-3619

Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)

512

728-3883

Sales (Austin, Texas, U.S.A.)

512

728-4397

SalesFax (Austin, Texas, U.S.A.)

512

728-4600
or 728-3772

Luxembourg

International Access Code:00

Country Code:352

 

Technical Support (Brussels, Belgium)

02

481 92 88

Home/Small Business Sales (Brussels, Belgium)

 

toll free: 080016884

Corporate Sales (Brussels, Belgium)

02

481 91 00

Customer Care (Brussels, Belgium)

02

481 91 19

Switchboard (Brussels, Belgium)

02

481 91 00

Fax (Brussels, Belgium)

02

481 92 99

Website: support.euro.dell.com

 

 

E-mail: tech_be@dell.com

 

 

Macao

Country Code:853

 

Technical Support

 

toll free: 0800 582

Customer Service (Penang, Malaysia)

604 633 4949

Transaction Sales

 

toll free: 0800 581

Malaysia
(Penang)

International Access Code:00

Country Code:60

 

Technical Support

 

toll free: 1 800 888 298

Customer Service

4

633 4949

Transaction Sales

 

toll free: 1 800 888 202

Corporate Sales

 

toll free: 1 800 888 213

Mexico

Customer Technical Support

 

001-877-384-8979

or 001-877-269-3383

Sales

50-81-8800

or 01-800-888-3355

Customer Service

 

001-877-384-8979

or001-877-269-3383

Main

 

50-81-8800

or 01-800-888-3355

Montserrat General Support  
toll free:1-866-278- 6822
Netherlands Antilles

General Support

 

001-800-882-1519

Netherlands
(Amsterdam)

International Access Code:00

Country Code:31

 

Technical Support

20

674 4500

Home/Small and Medium Business

20

674 5500

Home/Small and Medium Business Fax

20

674 4775

Home/Small and Medium Business Customer Care

20

674 4200

Corporate

20

674 5000

Corporate Fax

20

674 4779

Corporate Customer Care

20

674 4325

Website: support.euro.dell.com

 

 
E-mail: support.euro.dell.com/nl/nl/emaildell/    

New Zealand

E-mail (New Zealand): nz_tech_support@dell.com

   
E-mail (Australia): au_tech_support@dell.com    

Home and Small Business

 

0800 446 255

Government and Business

 

0800 444 617

Sales

 

0800 441 567

Fax

 

0800 441 566

Nicaragua

General Support

 

001-800-220-1006

Norway
(Lysaker)

International Access Code:00

Country Code:47

 

Technical Support

 

671 16882

Relational Customer Care

 

671 17514

Home/Small Business Customer Care  

231 62298

Switchboard

 

671 16800

Fax Switchboard

 

671 16865

Website: support.euro.dell.com

 

 

E-mail Support (portable computers): nor_nbk_support@dell.com    
E-mail Support (desktop computers): nor_support@dell.com    

E-mail Support (servers): nordic_server_support@dell.com

 

 

Panama

General Support

 

001-800-507-0962

Peru

General Support

 

0800-50-669

Poland
(Warsaw)

International Access Code:011

Country Code:48

Customer Service Phone

22

57 95 700

Customer Care

22

57 95 999

Sales

22

57 95 999

Switchboard

22

57 95 999

Customer Service Fax

22

57 95 806

Reception Desk Fax

22

57 95 998

Website: support.euro.dell.com 

   

E-mail: pl_support@dell.com

 

 

Portugal

International Access Code:00

Country Code:47

 

Technical Support

35

800 834 077
Customer Care
800 300 415
or
800 834 075
Sales   800 300 410
or
800 300 411
or
800 300 412
or 121 422 07 10
Fax 35 121 424 01 12

E-mail: support.euro.dell.com/es/es/emaildell/

   
Puerto Rico

General Support

 

1-800-805-7545

St. Kitts and Nevis

General Support

 

toll free:1-877-441-4731

St. Lucia

General Support

 

1-800-882-1521

St. Vincent and the Grenadines

General Support

 

toll free:1-877-441-4740

Singapore
(Singapore)

International Access Code:005

Country Code:65

 

Technical Support

 

toll free: 800 6011 051

Customer Service (Penang, Malaysia)

604

633 4949

Transaction Sales

 

toll free: 800 6011 054

Corporate Sales

 

toll free: 800 6011 053

South Africa (Johannesburg)

International Access Code:09/091

Country Code:27

 

Technical Support

011

709 7710

Customer Care

011

709 7707

Sales

011

709 7700

Fax

011

706 0495

Switchboard

011

709 7700

Website: support.euro.dell.com

 

 

E-mail: dell_za_support@dell.com

 

 

Southeast Asian/Pacific Countries

Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)

604

633-4810

Spain
(Madrid)

International Access Code:00

Country Code:34

 

 

 

Home and Small Business    

Technical Support

91

902 100 130

Customer Care

91

902 118 540

Sales

91

902 118 541

Switchboard

91
902 118 541

Fax

91

902 118 539

Website: support.euro.dell.com  

   

E-mail: support.euro.dell.com/es/es/emaildell/ 

   

Corporate

   

Technical Support

91

902 100 130

Customer Care

91

902 118 546

Switchboard

91

722 92 00

Fax

91

722 95 83
Website: support.euro.dell.com     
E-mail: support.euro.dell.com/es/es/emaildell/    

Sweden
(Upplands Vasby)

International Access Code:00

Country Code:46

 

Technical Support

08

590 05 199

Relational Customer Care

08

590 05 642

Home/Small Business Customer Care

08

587 70 527

Employee Purchase Program (EPP) Support   20 140 14 44

Fax Technical Support

08

590 05 594

Sales

08

590 05 185

Website: support.euro.dell.com

 

 

E-mail: swe_support@dell.com    

E-mail Suport for Latitude and Inspiron:

Swe-nbk_kats@dell.com

   

E-mail Suport for OptiPlex:

Swe_kats@dell.com

   

E-mail Suport for Servers: nordic_server_support@dell.com

   

Switzerland
(Geneva)

International Access Code:00

Country Code:41

 

Technical Support (Home and Small Business)

22

0844 811 411

Technical Support (Corporate)

22

0844 822 844

Customer Care (Home and Small Business)

22

0848 802 202

Customer Care(Corporate)   0848 821 721

Switchboard

22

799 01 01

Fax

22

799 01 90

Website: support.euro.dell.com

 

 

E-mail:swisstech@dell.com    
E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/    

Taiwan

International Access Code:002

Country Code:886

Technical Support (portable and desktop computers)

 

toll free: 00801 86 1011

Technical Support (Servers)

 

toll free: 0080 60 1256

Transaction Sales

 

toll free:0800 651 228 or 0800 33 556

Corporate Sales

 

toll free:
0080 651 227/ 0800 33 555

Thailand

International Access Code:001

Country Code:66

 

Technical Support

 

toll free: 088 006 007

Customer Service (Penang, Malaysia)

604

633 4949

Sales

 

toll free: 088 006 009

Trinidad and Tobago

General Support

 

1-800-805-8035

Turks and Caicos Islands

General Support

 

toll free:1-866-540-3355

U.K.
(Bracknell)

International Access Code:44

Country Code:44

 

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])

0870

908 0500

Technical Support (Direct/PAD and general)

0870

908 0800

Global Accounts Customer Care

01344

373 185

or 373 186

Corporate Customer Care

0870

908 0500

Preferred Accounts (500-5000 employees) Customer Care

01344

373 196

Central Government Customer Care

01344

373 193

Local Government & Education Customer Care

01344

373 199

Health Customer Care 01344 373 194
Home/Small Business Sales

0870

907 4000

Home/Small Business Customer Care

0870

906 0010
Corporate/Public Sector Sales

01344

860 456

Website: support.euro.dell.com

   

Customer Care website:

dell.co.uk/lca/customerservices

   
E-mail: dell_direct_support@dell.com    
Uruguay

General Support

 

toll free:000-413-598-2521

U.S.A.
(Austin, Texas)

International Access Code:011

Country Code:1

 

Automated Order-Status System

 

toll free: 1-800-433-9014

AutoTech (portable and desktop computers)

 

toll free: 1-800-247-9362

Projectors Technical Support

 

 

toll free: 1-877-459-7298

Customer Service

 

toll free: 1-800-624-9897

Dell Sales

 

toll free: 1-800-289-3355

or toll free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers)

 

toll free: 1-888-798-7561

Software and Peripherals Sales

 

toll free: 1-800-671-3355

Spare Parts Sales  
toll free: 1-800-357-3355

Extended Service and Warranty Sales

 

toll free: 1-800-247-4618

Fax

 

toll free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired

 

 

toll free: 1-877-DELLTTY
(1-877-335-5889)

U.S. Virgin Islands General Support  

 

1-877-673-3355

Venezuela

General Support

 

8001-3605

 

 

 


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