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Wenden Sie sich an Dell: Projektor Dell™ 3100MP

bullet.gif (903 bytes) Übersicht bullet.gif (903 bytes) Europa
bullet.gif (903 bytes) Internationale Vorwahlen bullet.gif (903 bytes) Asien und andere Regionen
bullet.gif (903 bytes) Amerika

Übersicht

Im folgenden Abschnitt finden Sie die Telfonnummern, Vorwahlen und E-Mail-Adressen, die Sie benötigen, um mit Dell in Verbindung zu treten. Bei den "Internationalen Vorwahlen" werden die verschiedenen Vorwahlnummern für Ferngespräche und internationale Gespräche angegeben. Unter "Amerika", "Europa " und "Asien und andere Regionen " werden die Rufnummern, Vorwahlnummern, gebührenfreien Nummern und E-Mail-Adressen (falls zutreffend) für die einzelnen Abteilungen oder Kundendienststellen, die in den verschiedenen Ländern weltweit erreichbar sind, aufgeführt.

Wenn Sie eine Rufnummer außerhalb Ihres lokalen Telfonbereichs wählen möchten, sehen Sie (falls vorhanden) in der Liste der "Internationalen Vorwahlen" nach und stellen diese Nummer der Rufnummer voran.

Wenn Sie zum Beispiel ein internationales Gespräch von Paris (Frankreich) nach Bracknell (England) führen möchten, wählen Sie die internationale Zugangsnummer für Frankreich und anschließend die Landesvorwahl für Großbritannien, dann die Ortsvorwahl für Bracknell und am Ende die Rufnummer. Die Nummer sieht dann so aus:

help-3.gif

Um ein Inlands-Ferngespräch zu führen, setzen Sie der Rufnummer nur die Ortsvorwahl voran. Wenn Sie z.B. ein Gespräch von Montpellier nach Paris führen möchten, wählen Sie die Ortsvorwahl vor die Rufnummer. Die Nummer sieht dann so aus:

help-4.gif

Die Vorwahlen hängen davon ab, von wo Sie anrufen als auch wohin Sie anrufen; zusätzlich hat jedes Land ein unterschiedliches Wählprotokoll. Wenn Sie wissen möchten, welche Vorwahlen Sie benötigen, wenden Sie sich an eine nationale oder internationale Vermittlung.

note.gif (1008 bytes) HINWEISE: Gebührenfreie Nummern können nur in den Ländern verwendet werden, für die diese aufgeführt sind. Ortsvorwahlen werden für Inlandsferngespräche benötigt (nicht für internationale Gespräche)also für Gespräche innerhalb des Landes, aus dem Sie anrufen.

Halten Sie Ihren Express Service Code bereit, wenn Sie anrufen. Mit diesem Code kann das automatische Vermittlungssystem von Dell Ihren Anruf effizienter weiterleiten.


Internationale Vorwahlen

Klicken Sie auf ein Land in der Liste, damit die entsprechenden Telefonnummern angezeigt werden.

Land (Stadt)

Internationale Vorwahl

Landesvorwahl

Ortsvorwahl

Argentina (Buenos Aires)

00

54

11

Australia (Sydney)

0011

61

2

Austria (Vienna)

900

43

1

Belgium (Brussels)

00

32

2

Brazil

0021

55

51

Brunei

673

Canada (North York, Ontario)

011

Not required

Chile (Santiago)

56

2

China (Xiamen)

86

592

Czech Republic (Prague)

00

420

2

Denmark (Horsholm)

00

45

Not required

Finland (Helsinki)

990

358

9

France (Paris) (Montpellier)

00

33

(1) (4)

Germany (Langen)

00

49

6103

Hong Kong

001

852

Not required

Ireland (Cherrywood)

16

353

1

Italy (Milan)

00

39

02

Japan (Kawasaki)

001

81

44

Korea (Seoul)

001

82

2

Luxembourg

00

352

Macau

853

Not required

Malaysia (Penang)

00

60

4

Mexico (Colonia Granada)

00

52

Not required

Netherlands (Amsterdam)

00

31

20

New Zealand

00

64

Norway (Lysaker)

00

47

Not required

Poland (Warsaw)

011

48

22

Portugal

00

35

Singapore (Singapore)

005

65

Not required

South Africa (Johannesburg)

09/091

27

11

Spain (Madrid)

00

34

91

Sweden (Upplands Vasby)

00

46

8

Switzerland (Geneva)

00

41

22

Taiwan

002

886

Thailand

001

66

U.K. (Bracknell)

010

44

1344

U.S.A. (Austin, Texas)

011

1

Not required


Amerika

Land (Stadt)

Bezeichnung der Abteilung oder Kundendienstes

Landesvorwahl

Rufnummer oder
gebührenfreie Telefonnummer

Antigua and Barbuda

General Support

 

1-800-805-5924

Argentina
(Buenos Aires)

 

 

 

Technical Support, Customer Care  

toll free: 0800 444 0733

Sales

 

toll free: 0810 444 3355

Tech Support Fax 11

  4515-7139

Customer Care Fax 11

4515-7139

Website: www.dell.com.ar

 

 

Barbados

General Support

 

1-800-534-3066

Bermuda

General Support

 

1-800-342-0671

Brazil

 

 

Customer Support, Technical Support  

toll free: 0800 90 3355

Technical Support Fax

51

 481-5470

Customer Care Fax

51

481-5480

Sales  

toll free: 0800 90 3390

Website: www.dell.com/br    

Canada
(North York, Ontario)

 

Automated Order-Status System

 

toll free: 1-800-433-9014

AutoTech (Automated technical support)

 

toll free: 1-800-247-9362

Customer Care (From outside Toronto)

 

toll free: 1-800-387-5759

Customer Care (From within Toronto)

416

758-2400

Customer Technical Support

 

toll free: 1-800-847-4096

Sales (Direct sales—from outside Toronto)

 

toll free: 1-800-387-5752

Sales (Direct sales—from within Toronto)

416

758-2200

Sales (Federal government, education, and medical)

 

toll free: 1-800-567-7542

Sales (Major accounts)

 

toll free: 1-800-387-5755

TechFax

 

toll free: 1-800-950-1329

Cayman Islands

General Support

 

1-800-805-7541

Chile
(Santiago)

NOTE: Customers in Chile call the U.S.A. for sales, customer, and technical assistance

Sales, Customer Support, and Technical Support

 

toll free: 1230-020-4823

Colombia

General Support

 

980-9-15-3978

Costa Rica

General Support

 

800-012-0435

Dominican Republic

General Support

 

1-800-148-0530

El Salvador

General Support

 

01-889-753-0777

Guatemala

General Support

 

1-800-999-0136

Jamaica

General Support

 

1-800-682-3639

Latin America

NOTE: Customers in Latin America call the U.S.A. for sales, customer, and technical assistance.

Customer Technical Support (Austin, Texas, U.S.A.)

512

728-4093

Customer Service (Austin, Texas, U.S.A.)

512

728-3619

Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)

512

728-3883

Sales (Austin, Texas, U.S.A.)

512

728-4397

SalesFax (Austin, Texas, U.S.A.)

512

728-4600
728-3772

Mexico

 

Customer Technical Support


001-877-384-8979 or 001-877-269-3383

Sales


50-81-8800 or
01-800-888-3355

Customer Service


001-877-384-8979 or 001-877-269-3383

Main


50-81-8800 or
01-800-888-3355

Netherlands Antilles

General Support

 

001-800-882-15194

Nicaragua

General Support

 

001-800-220-1006

Panama

General Support

 

001-800-507-0962

Peru

General Support

 

0800-50-669

Puerto Rico

General Support

 

800-805-7545

St. Lucia

General Support

 

1-800-882-1521

Trinidad and Tobago

General Support

 

1-800-805-8035

U.S.A.
(Austin, Texas)

 

 

Automated Order-Status System

 

toll free: 1-800-433-9014

AutoTech (For portable and desktop computers)

 

toll free: 1-800-247-9362

Dell Home and Small Business Group (For portable and desktop computers):

Customer Technical Support (Return Material Authorization Numbers)

 

toll free: 1-800-624-9896

Customer Technical Support
(Home sales purchased via www.dell.com)           
 

toll free: 1-877-576-3355

Customer Service
(Credit Return Authorization Numbers)

 

toll free: 1-800-624-9897

National Accounts (Systems purchased by established Dell national accounts [have your account number handy] or value-added resellers [VARs]):

Customer Service and Technical Support (Return Material Authorization Numbers)

 

toll free: 1-800-822-8965

Public Americas (Systems purchased by governmental agencies [local, state, or federal], medical institutions, or educational institutions):

Customer Service and Technical Support (Return Material Authorization Numbers)

 

toll free: 1-800-234-1490

Dell Sales

 

toll free: 1-800-289-3355
toll free: 1-800-879-3355

Spare Parts Sales

 

toll free: 1-800-357-3355

Desktop and Portable Fee-Based Technical Support

 

toll free: 1-800-433-9005

Sales (Catalogs)

 

toll free: 1-800-426-5150

Fax

 

toll free: 1-800-727-8320

TechFax


toll free: 1-800-950-1329

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired 

 

 

toll free: 1-877-DELLTTY
(1-877-335-5889)

Switchboard

512

338-4400

U.S. Virgin Islands General Support  

 

1-877-673-3355

Venezuela

General Support

 

8001-3605

 


Europa

Land (Stadt)

Bezeichnung der Abteilung oder des Kundendienstes

Landesvorwahl

Rufnummer oder gebührenfreie Telefonnummer

Austria
(Vienna)

NOTE: Customers in Austria call Langen, Germany for Technical Support and Customer Care.

Switchboard

01

491 040

Home/Small Business Sales 01 795676-02
Home/Small Business Sales Fax 01 795676-05
Home/Small Business Customer Care 01 795676-03
Preferred Accounts/Corporate Customer Care    0660-8056
Home/Small Business Technical Support 01 795676-04
Preferred Accounts/Corporate Technical Support   0660-8779

Website: support.euro.dell.com

  

 

E-mail: tech_support_central_europe@dell.com

  

 

Belgium (Brussels)

 

Technical Support

02

481 92 88

Customer Care

02

481 91 19

Home/Small Business Sales

 

toll free: 0800 16884

Corporate Sales

02

481 91 00

Fax

02

481 92 99

Switchboard

02

481 91 00

Website: support.euro.dell.com

 

 

E-mail: tech_be@dell.com

 

 

E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ 

 

 

Czech Republic
(Prague)

Technical Support

02

22 83 27 27

Customer Care

02

22 83 27 11

Fax

02

22 83 27 14

TechFax

02

22 83 27 28

Switchboard

02

22 83 27 11

Website: support.euro.dell.com

 

 

E-mail: czech_dell@dell.com

 

 

Denmark
(Horsholm)

NOTE: Customers in Denmark call Sweden for fax technical support.

Technical Support

  

45170182

Relational Customer Care

  

45170184

Home/Small Business Customer Care  

32875505

Switchboard

  

45170100

Fax Technical Support (Upplands Vasby, Sweden)

46

859005594

Fax Switchboard

   

45170117

Website: support.euro.dell.com

 

 

E-mail: den_support@dell.com

E-mail Support for Servers: Nordic_server_support@dell.com

 

 

Finland
(Helsinki)

 

Technical Support

09

253 313 60

Technical Support Fax

09

253 313 81

Relational Customer Care

09

253 313 38

Home/Small Business Customer Care

09

693 791 94

Fax

09

253 313 99

Switchboard

09

253 313 00

Website: support.euro.dell.com

  

 

E-mail: fin_support@dell.com  

   

France
(Paris) (Montpellier)

 

 

  

 

Home and Small Business    

Technical Support

0825

387 270

Customer Care 

0825

823 833

Fax 

0825

 004 701

Fax (Alternative)

04

99 75 40 01

Switchboard 

0825

004 700

Switchboard (Alternative)

04

99 75 40 00

Sales 

0825

004 700

Website: support.euro.dell.com  

 

 

E-mail: support.euro.dell.com/fr/fr/emaildell/ 

   

Corporate

   

Technical Support

0825

004 719

Customer Care 

0825

338 339

Fax 

01

55 94 71 01

Switchboard 

01

55 94 71 00

Sales

01

55 94 71 00

Website: support.euro.dell.com

   
E-mail: support.euro.dell.com/fr/fr/emaildell/     

Germany
(Langen)

 

Technical Support

06103

766-7200

Home/Small Business Customer Care  

0180-5-224400

Global Segment Customer Care

06103

766-9570

Preferred Accounts Customer Care

06103

766-9420

Large Accounts Customer Care

06103

766-9560

Public Accounts Customer Care

06103

766-9555

Switchboard

06103

766-7000

Website: support.euro.dell.com

  

 

E-mail: tech_support_central_europe@dell.com  

   

Ireland
(Cherrywood)

 

  

Ireland Technical Support

  1850

  543 543

UK Technical Support (dial number within UK only)

0870

908 0800
Ireland Home User Customer Care  

01

204 4095

Ireland Small Business Customer Care

01

204 4444

Ireland Corporate Customer Care

01

204 4003
UK Customer Care (dial number within UK only) 0870 906 0010

Ireland Sales

 01 

204 4444

UK Sales (dial number within UK only) 0870 907 4000

SalesFax

01

204 0144

Ireland Fax 01 204 5960 
Switchboard 01 204 4444
Website: support.euro.dell.com  
E-mail: dell_direct_support@dell.com  

Italy
(Milan)

 

Home and Small Business    

Technical Support

02

577 826 90

Customer Care 

02

696 821 14

Fax

02

696 821 13

Switchboard

02

696 821 11

Website: support.euro.dell.com

  

 

E-mail: support.euro.dell.com/it/it/emaildell/ 

 

 

Corporate    

Technical Support

02

577 826 90

Customer Care

02

577 825 55

Fax

02

035 30

Switchboard

02

577 821

Website: support.euro.dell.com  

 

 

 E-mail: support.euro.dell.com/it/it/emaildell/  

 

Luxembourg

NOTE: Customers in Luxembourg call Belgium for sales, customer, and technical assistance.

Technical Support (Brussels, Belgium)

02

481 92 88

Home/Small Business Sales (Brussels, Belgium)

  

toll free: 080016884

Corporate Sales (Brussels, Belgium)

02

481 91 00

Customer Care (Brussels, Belgium)

02

481 91 19

Switchboard (Brussels, Belgium)

02

481 91 00

Fax (Brussels, Belgium)

02

481 92 99

Website: support.euro.dell.com

  

 

E-mail: tech_be@dell.com

  

 

Netherlands
(Amsterdam)

Technical Support

020

581 8838

Customer Care

020

581 8740

Home/Small Business Sales

  

toll free: 0800-0663

Home/Small Business Sales Fax

020

682 7171

Corporate Sales

020

581 8818

Corporate Sales Fax

020

686 8003

Fax

020

686 8003

Switchboard

020

581 8818

Website: support.euro.dell.com

  

 
E-mail: tech_nl@dell.com    

Norway
(Lysaker)

NOTE: Customers in Norway call Sweden for fax technical support.

Technical Support

  

671 16882

Relational Customer Care

 

671 17514

Home/Small Business Customer Care  

231 62298

Switchboard

  

671 16800

Fax Technical Support (Upplands Vasby, Sweden)

00

46 08 590 05 594

Fax Switchboard

  

671 16865

Website: support.euro.dell.com

  

 

E-mail: nor_support@dell.com

E-mail Support for Servers: Nordic_server_support@dell.com

  

 

Poland
(Warsaw)

 

Customer Service Phone

22

57 95 700

Customer Care

22

57 95 999

Sales

22

57 95 999

Switchboard

22

57 95 999

Customer Service Fax

22

57 95 806

Fax

22

57 95 998

Website: support.euro.dell.com  

   

E-mail: pl_support@dell.com  

 

 

Portugal Technical Support

35

800 834 077
Customer Care
800 300 415
or
800 834 075
Sales   800 300 410
or
800 300 411
or
800 300 412
or 351 214 220 710
Switchboard 34 917 229 200
Fax 35 121 424 01 12

E-mail: support.euro.dell.com/es/es/emaildell/ 

   

Spain
(Madrid)

 

 

 

  

Home and Small Business    

Technical Support

  

902 100 130

Customer Care

  

902 118 540

Sales

  

902 118 541

Fax

  

902 118 539

Website: support.euro.dell.com  

   

E-mail: support.euro.dell.com/es/es/emaildell/ 

   

Corporate

   

Technical Support

  

902 100 130

Customer Care

  

902 118 546

Switchboard

91

722 92 00

Fax

 91 

722 95 83
Website: support.euro.dell.com      
E-mail: support.euro.dell.com/es/es/emaildell/     

Sweden
(Upplands Vasby)

 

Technical Support

08

590 05 199

Relational Customer Care

08

590 05 642

Home/Small Business Customer Care

08

587 70 527

Fax Technical Support

08

590 05 594

Sales

08

590 05 185

Website: support.euro.dell.com

 

 

E-mail: swe_support@dell.com 

   

Switzerland
(Geneva)

 

 

Technical Support (Home and Small Business)

  

0844 811 411

Technical Support (Corporate)

  

0844 822 844

Customer Care (Home and Small Business)

  

0848 802 202

Customer Service (Corporate)   0848 821 721

Switchboard

022

799 01 01

Fax

022

799 01 90

Website: support.euro.dell.com

  

 

E-mail for French Speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/     

U.K.
(Bracknell)

 

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])

  0870  

 908 0500

Technical Support (Direct/PAD and general)

0870

 908 0800

Global Accounts Customer Care

01344

373 186

Corporate Customer Care

0870

908 0500

Preferred Accounts (500–5000 employees) Customer Care

01344

373 196

Central Government Customer Care

01344

373 193

Local Government Customer Care

01344

373 199

Home/Small Business Sales

 0870

 907 4000

Home/Small Business Customer Care

 0870

906 0010
Corporate/Public Sector Sales

01344

860 456

Website: support.euro.dell.com

   
E-mail: dell_direct_support@dell.com    

Asien und andere Regionen

Land (Stadt)

Name der Abteilung oder des Kundendienstes

Landesvorwahl

Rufnummer oder gebührenfreie Telefonnummer

Australia
(Sydney)

Home and Small Business

 

1-300-65-55-33

Government and Business

 

toll free: 1-800-633-559

Preferred Accounts Division (PAD)

 

toll free: 1-800-060-889

Customer Care  

toll free: 1-800-819-339

Corporate Sales

 

toll free: 1-800-808-385

Transaction Sales

 

toll free: 1-800-808-312

Fax

 

toll free: 1-800-818-341

Brunei

NOTE: Customers in Brunei call Malaysia for customer assistance.

Customer Technical Support
(Penang, Malaysia)

 

633 4966

Customer Service
(Penang, Malaysia)

 

633 4949

Transaction Sales
(Penang, Malaysia)

 

633 4955

China
(Xiamen)

 

 

 

Home and Small Business Technical Support

 

toll free: 800 858 2437

Corporate Accounts Technical Support  

toll free: 800 858 2333

Customer Experience

 

toll free: 800 858 2060

Home and Small Business

 

toll free: 800 858 2222

Preferred Accounts Division

 

toll free: 800 858 2062

Large Corporate Accounts North  

toll free: 800 858 2999

Large Corporate Accounts East  

toll free: 800 858 2020

Large Corporate Accounts South  

toll free: 800 858 2355

Large Corporate Accounts GCP  

toll free: 800 858 2055

Large Corporate Accounts HK  

toll free: 800 964108

Large Corporate Accounts GCP HK  

toll free: 800 907308

Hong Kong

NOTE: Customers in Hong Kong call Malaysia for customer assistance.

Technical Support

 

toll free: 800 96 4107

Customer Service (Penang, Malaysia)

 

633 4949

Transaction Sales

 

toll free: 800 96 4109

Corporate Sales

 

toll free: 800 96 4108

India Technical Support  

1600-33-8045

Sales  

1600-33-8044

Japan
(Kawasaki) 

 

Technical Support



Technical Support Outside of Japan

  044



044

toll free: 0120-1982-26 
or
toll free: 0120-1984-33

520-1435
or
556-3894

Customer Care

044

556-4240

24-Hour Automated Order Status Service 044 556-3801
Individual User  044 556-1657
Business Sales Division (Up to 400 employees) 044 556-3494
Public Sales (Government agencies,  education institutions, and medical institutions) 044 556-3440
Preferred Accounts Division Sales (Over 400 employees) 044 556-3433
Global Segment Japan 044 556-3469

Large Corporate Accounts Sales (Over 3500 employees)

044

556-3440

Faxbox Service

044

556-3490

Switchboard

044

556-4300

Web site: support.jp.dell.com  

 

Korea
(Seoul)

Technical Support

 

toll free: 080-200-3800

Sales

 

toll free: 080-200-3600

Customer Service (Penang, Malaysia)

 

toll free: 604-633-4949

Customer Service (Seoul, Korea)  

080-200-3800

Fax

 

2194-6202

Switchboard

 

2194-6000

Macau

NOTE: Customers in Macau call Malaysia for customer assistance.

Technical Support

 

toll free: 0800 582

Customer Service (Penang, Malaysia)

 

633 4949

Transaction Sales

 

toll free: 0800 581

Malaysia
(Penang)

Technical Support

 

toll free: 1 800 888 298

Customer Service

04

633 4949

Transaction Sales

 

toll free: 1 800 888 202

Corporate Sales

 

toll free: 1 800 888 213

New Zealand

Home and Small Business

 

0800 446 255

Government and Business

 

0800 444 617

Sales

 

0800 441 567

Fax

 

0800 441 566

Singapore
(Singapore)

NOTE: Customers in Singapore call Malaysia for customer assistance.

Technical Support

 

toll free: 800 6011 051

Customer Service (Penang, Malaysia)

04

633 4949

Transaction Sales

 

toll free: 800 6011 054

Corporate Sales

 

toll free: 800 6011 053

South Africa (Johannesburg)

Technical Support

011

709 7710

Customer Care

011

709 7707

Sales

011

709 7700

Fax

011

706 0495

Switchboard

011

709 7700

Website: support.euro.dell.com

 

 

E-mail: dell_za_support@dell.com

 

 

Southeast Asian/Pacific Countries
(excluding Australia, Brunei, China, Hong Kong, Japan, Korea, Macau, Malaysia, New Zealand, Singapore, Taiwan, and Thailand—refer to individual listings for these countries)

Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)

 

60 4 633-4810

Taiwan

Technical Support

 

toll free: 0080 60 1225

Technical Support (Servers)

 

toll free: 0080 60 1256

Customer Service (Penang, Malaysia)  

633 4949

Transaction Sales

 

toll free:
0080 651 228/0800 33 556

Corporate Sales

 

toll free:
0080 651 227/0800 33 555

Thailand

NOTE: Customers in Thailand call Malaysia for customer assistance.

Technical Support

 

toll free: 088 006 007

Customer Service (Penang, Malaysia)

 

633 4949

Sales

 

toll free: 088 006 009


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